Return Policy

Refund and Exchanges:

We will grant return for refund or exchange of merchandise that is purchased on gotriplec.com, if request is being sent within 14 days after delivery. 

You are responsible on your own for shipping back the returned item. 

Full refund, less original shipping charges, based on original form of payment will be given within 7-10 days of receipt in our facility. Please allow 7-10 business days for a credit to appear on your credit card statement. 

 

To Request Return:

Please send the following details to: customercare@triplecdesigns.com

  • Customer name
  • Order# 
  • Product name
  • Reason for returning 
  • Return for refund / exchange 
  • If exchange - which product would you like instead
  • One of our representative will respond within 5 business days with an RNA (return authorization number). 

     

    Quality Assurance:

    Despite our ongoing quality assurance efforts, Triple C do not offer a warranty for its product. 

     

    Returns Condition:

    All return items must be in new, unused condition and in original packaging. If return conditions are not met, Triple C reserves the right to refuse the return or to charge a restocking fee of 15%. Please note that Triple C does not permit the return of products that were not purchased in www.gotriplec.com

     

     

     

     

     

     

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